Delivery, which includes all postage and packing, is free to 100% Health Members for all orders in the UK above £30, with an average delivery time of 48 hours. If your order is below £30, you are not a member or your order is to be delivered outside of the UK the following charges apply.

These rates may change from time to time.

Ireland, Rest of the EU & Rest of the World Deliveries

Customs in some countries is proving challenging, in particular Ireland and Spain as a result of new rules surrounding Brexit.

We Cannot Guarantee Delivery

If you are purchasing from outside the UK we cannot guarantee delivery.

Post Brexit – Tax/VAT Costs in Your Country

You are responsible for any extra shipping charges and all taxes/duties imposed by your country. If you are not in the UK and are concerned about possible taxes/duties, please contact us regarding the shipment of goods to your country.

Depending on which country you live in, you may be required to pay TWO shipping related charges:

• The first fee is paid to us as set out above.
• A second fee may be charged by your country for taxes/duties for importing your orders into your country. If you are concerned about these possible extra charges, before you place your order, please check with Customs Agency to figure out if you will need to pay any fees for buying products that are shipped to you.

Product Quantity

Do not order more than 6 items at a time. Any amount above this can lead to delivery issues in your country.

Process If Your Order Requires Paying Tax To Customs in Your Country

• If your order is subject to tax it will be held in your country’s customs. Your order may be delayed and this can be several weeks.
• You will receive a letter from your courier or customs requesting payment. Your order will be released once paid.
• If you do not pay the tax required, the shipment is returned to us.
• The shipment return can take time, even several weeks. The length of delays can vary between countries. Unfortunately, we have no control over this.

Refunds for Returned Orders

If an order is not collected from customs and fees paid/pass successfully through customs and is returned to us, only product costs will be refunded.

Alternative Ways to Order

If you live in Ireland, we recommend you contact our wholesaler Natural Medicine Company. who stock some Patrick Holford products On the product pages of their website, use ‘Find a Stockist’ in the orange box to find a local retailer or give them a call.

For EU and Rest of the World deliveries, you can try our Amazon store.

Countries Shipped to

We do not ship to all countries.